Welcome to GWELL Shop.

This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the privacy policy for access or usage of gwellshop.com (hereinafter referred to as the "Platform").

The Platform is owned and operated by GWELL SHOP, a wellness-focused brand offering a variety of health and lifestyle products for men, women, and kids. This Privacy Policy outlines the manner in which GWELL Shop collects, uses, stores, and discloses information collected from users (each, a "User") of the Platform.

By using the Platform, you agree to the terms of this Privacy Policy and give your consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. Collection of Personally Identifiable Information

When you use our Platform, we collect and store your personal information that is provided by you from time to time. This includes:

• Name, phone number, email address, shipping/billing address
• Payment details (only processed through secure gateways)
• Product preferences and order history
• IP address and browser/device information
• Any other information you provide during interactions with the Platform (e.g., reviews, feedback)

We collect this information to provide you with a safe, efficient, smooth, and customized experience. This allows us to offer services and features that most likely meet your needs.

2. Use of Your Information

Your personal information is used for:

• Processing your transactions and delivering products
• Improving customer service and responding to queries
• Sending order updates, promotional offers, and newsletters (only with your consent)
• Enhancing user experience through analytics and personalization
• Ensuring compliance with applicable laws and regulations

3. Cookies and Tracking Technologies

We may use cookies, beacons, tags, and similar technologies to improve your experience on the Platform. Cookies help us recognize your browser and store certain information. You can set your browser to disable cookies, but that may limit some features of the Platform.

4. Sharing of Personal Information

We do not sell or rent your personal information to third parties. We may share your information:

• With our service providers and logistics partners for order fulfillment
• With law enforcement agencies, if required under applicable law
• With trusted third-party analytics and advertising tools, only in anonymized or aggregated formats

5. Security Precautions

We maintain reasonable technical and organizational measures to protect your personal information. Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. By using the Platform, you acknowledge and accept these risks.

6. Links to Other Websites

Our Platform may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

7. Choice/Opt-Out

We provide all Users the opportunity to opt-out of receiving promotional communications from us. To unsubscribe, you can follow the instructions included in each email or contact our customer support.

8. Children’s Privacy

GWELL Shop does not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal data from a child without parental consent, we will delete that information promptly.

9. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for data processing (where applicable)

You can exercise these rights by contacting us using the details below.

11. Changes to this Privacy Policy

GWELL Shop reserves the right to revise this Privacy Policy at any time. Changes will be effective immediately upon posting on the Platform. You are encouraged to review this Policy periodically.