Last Updated: 01-01-2026

Thank you for shopping with GWELL Shop. GWELL Shop is an online retail platform of Guruvayoorappan Agencies, selling wellness and Ayurvedic products sourced from licensed third-party manufacturers. We do not manufacture Ayurvedic products and do not provide any medical, clinical, or therapeutic services and does not offer medical advice. We do not hold an AYUSH manufacturing or clinical license. We aim to process and deliver orders efficiently while ensuring safe handling of products. Please review our shipping policy below.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays) after order confirmation.
• You will receive a confirmation email once your order has been shipped.

2. Shipping Charges & Delivery Estimates

• Shipping charges, if applicable, are calculated and displayed at checkout.
• Estimated delivery time 5–10 business days

Delivery timelines are estimates and may vary due to factors such as order volume, courier partner delays, weather conditions, or other unforeseen circumstances.

3. Shipping Locations

• GWELL Shop currently ships to addresses within India only.

4. Order Tracking

• Once your order is shipped, you will receive an email containing the tracking number and tracking link to monitor delivery status.

5. Shipping Partners

• We work with reliable third-party logistics partners to ensure timely and secure delivery of orders.

6. Incorrect or Incomplete Address

• Customers are requested to ensure that shipping details provided at checkout are accurate and complete.
• GWELL Shop shall not be responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.

7. Damaged or Lost Packages

• If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery at guruvayoorappantvm@gmail.com.
• Please include your order number and clear images of the package/product (if applicable) for verification.

8. Business Information

GWELL Shop is an online retail platform operated by Guruvayoorappan Agencies.
GWELL Shop functions strictly as a retailer/reseller of wellness, personal care, and lifestyle products sourced from licensed third-party manufacturers.

GWELL Shop does not manufacture products and does not provide medical, clinical, or therapeutic services. All orders placed on the Platform are processed and fulfilled by Guruvayoorappan Agencies in accordance with applicable laws.

Contact Us

For any shipping-related queries, please contact us:

📍 Address: TC 27/1944, TC 27/1944-1, TC 27/1944-2,Baijus, Chirakulam Road, Rishimangalam Ward,Vanchiyoor Village, Thiruvananthapuram, Kerala – 695001
📞 Phone: 7510608586 | 98953 24721
📧 Email: guruvayoorappantvm@gmail.com